1. PLEASE READ

Please read these terms carefully as they set out the terms of use of Coalition Live’s website (whether as a guest or registered user), associated websites and platforms and the terms on which we provide our services and access to any features. Use of our website and other platforms includes accessing, browsing, or registering to use our site.

We may change these terms so please check from time to time to take note of any changes.

By using our website or services you are deemed to agree to these terms. If you do not agree to any part of these terms you must not use our platforms or services.

2. ABOUT US

This website and associated services are provided by Coalition Live Limited a company registered in England and Wales with company number 10673312 (“Coalition” “we” “us”).

We can be contacted at the following email address info@coalition.live.

GENERAL TERMS OF USE

3. OUR SERVICE

Coalition provides online platforms (“Services”) to enable those seeking freelance talent for their projects in the event and entertainment industry (“Clients”) and freelance talent seeking work in the event and entertainment industry (“Freelancer”) to connect with one another. Our Services are accessible through our website www.coalition.live, associated websites and device applications (“Platforms”).

Coalition has no responsibility for the terms of engagement made between Clients and Freelancers, or any actions or failures of Clients or Freelancers. We have no control over Freelancers and Clients who use our Platforms and we give no guarantee of the suitability, reliability or performance of any party.

4. ACCESS TO OUR PLATFORMS

Access to our Platforms is granted free of charge and on a temporary basis. We may charge for access to certain services.

We do not guarantee that our Platforms or any part of them will always be available or be uninterrupted. We may suspend or change any part of our Platforms without notice and we will not be liable if our Platforms or any part of them are unavailable.

You are responsible for arranging your own access to our Platforms and any service provider charges that may be incurred.

5. RELYING ON INFORMATION

Our Platforms display information primarily uploaded by our users, including information about themselves, projects and reviews. Whilst we insist that information is accurate, we are not able to guarantee that our Platforms, or any content on them uploaded by us or our users, will be free from errors or omissions. We do not vet information uploaded to our Platforms by users.

Where our Platforms contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

6. ACCOUNTS AND PASSWORDS

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

It is important to keep your account information secure. You will be responsible for any activity that takes place under your account, whether authorised or unauthorised.

7. COALITION’S INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Platforms, and in the materials published on it or supplied to you. This includes any software, audio, text, photographs, graphics, videos and any trade marks or brand rights and any other works which are protected by laws and treaties around the world. All of our intellectual property rights are reserved.

Any materials we supply or provide you are for your personal use and should not be distributed or copied without our prior permission. You must not use any part of the content or materials on our Platforms for any purposes without obtaining a licence to do so from us or our licensors (as applicable).

If you print off, copy or download any part of our Platforms in breach of these terms, your right to use our Platforms will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You may link to our Platforms but only in a way that is fair and legal and does not damage our reputation or take unfair advantage of it.

8. YOUR CONTENT

By uploading any content, including photographs, videos, logos, trade marks, designs, name and likeness to Coalition’s Platforms you grant to us a non-exclusive, irrevocable, worldwide, royalty-free, transferable licence to display, copy, edit, store, distribute and otherwise exploit such content for the purpose of making our Services available and promoting us, our Platforms and our Services.

You warrant that you have the necessary consents and permissions to upload any such content through your account to our Platforms and shall indemnify us against any breach of any law, regulation or third party rights.

9. LIABILITY

Freelancers and Clients acknowledge that the engagement of services by Clients of Freelancers gives rise to a separate, independent contract between the Freelancer and the Client. You agree that Coalition shall not be liable for any acts or omissions of any party under that contract.

If Coalition does not comply with these terms, we shall be responsible for any loss or damage which could obviously be foreseen at the time we provide our Services. All other liability is excluded. Nothing in these terms affects any party’s statutory rights.

We will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not exclude any liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, fraudulent behaviour or for breach of your legal rights in relation to our provision of Services. Where it is not possible to exclude liability, our aggregate liability to you shall be £300 (three hundred pounds).

10. BREACH OF THESE TERMS

We reserve the right to terminate, suspend or remove any account or content which we believe breaches our terms and conditions, without liability to you. You shall indemnify us against any and all direct and indirect claims, losses, damages, costs and liabilities arising out of any breach by you of these terms.

11. VIRUSES

You must not misuse Platforms by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platforms, the server on which our website is stored or any server, computer or database connected to our Platforms. You must not attack our Platforms via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platforms will cease immediately.

It is important that you protect your device from viruses and malware. We will not accept responsibility for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material on or downloaded from our Platforms, or on any websites linked to it.

12. COMPLAINTS

Should you have any issues with our Platforms or Services please contact info@coalition.live.

Coalition’s Platforms are merely introductory services. We are not responsible for the actions or failures of any of our users.

We reserve the right, but are not obligated, to review any complaints made to us and take any action we deem reasonable (in our sole discretion), including removing access to our Platforms and reporting a user to the relevant authorities, without liability to any party.

13. MISCELLANEOUS

We shall be permitted to transfer our rights and obligations under these terms to another party. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

No third party shall have any rights under these terms.

Where any of these provisions are found to be unlawful it shall, where possible, be construed to give a lawful meaning and where not possible it shall be deemed severed from these terms. The remainder of these terms shall remain in full force and effect.

Any delay in enforcing our rights or bringing an action against you shall not be a waiver of our rights. Even if we delay in enforcing this contract, we can still enforce it later.

If you are a business, you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims), however, nothing in these terms shall limit our right to take proceedings against you in any other court of competent jurisdiction, nor shall the taking by us of proceedings in any one or more jurisdictions preclude the taking by us of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

PROJECT TERMS

14.

Clients who have a project that they require freelance staff for (“Project”) will create a job profile and advertise it on Coalition’s job board or invite Freelancer’s to offer their services. The following terms apply:

Freelancer Terms

15. FREELANCER ACCOUNT

To offer your services as a Freelancer you must set up an account and provide the requested personal information to create a profile for Coalition’s talent directory.

You may be required to submit a qualifying form of identification so that we may verify your identity and eligibility to provide your services. By providing us with your personal information, you agree that we may pass that information to a third party for verification and make necessary enquiries to check your identity and eligibility to work.

Where you state that you have qualifications you may be required to support this by providing us with copy certification or other evidence.

In the event that you do not comply with the above requirements we may refuse you access to our Services.

Clients have the facility to rate Freelancer performance. Should a Freelancer receive poor feedback, we reserve the right to remove that Freelancer’s profile and block further access to our Platforms.

16. OFFERING YOUR FREELANCER SERVICES FOR A PROJECT

Freelancers may search and apply to Job Posts via the Coalition job board.

Freelancer profiles will also appear in the Coalition talent directory. Clients can offer jobs directly to Freelancers and Freelancers agree to promptly accept or reject a job offer.

Once you have been accepted onto a Project by a Client, or have accepted a job offer from a Client, that Client has engaged you and you have committed to providing your services for that Project. At this stage, penalties may be incurred if you withdraw your availability for that Project (see Clause 17 below).

In the event that the Client deems that a Freelancer is not suitable for a job (for example, due to availability, inadequate inexperience or qualifications) the Client may within 48 hours of a Freelancer accepting a job offer from a Client or a Client accepting a job application from a Freelancer (as applicable) withdraw the job offer, without penalty.

You agree that you are not a contractor or employee of Coalition and indemnify Coalition against all liability arising from your engagement with a Client, including income tax, National Insurance or other social security obligations.

17. IF YOU ARE NO LONGER ABLE TO ATTEND A PROJECT

You may withdraw your availability from a Project up to 48 hours before the start date of the Project by notifying the Client through the Platform. You acknowledge that you will not receive payment for any Project that you do not provide the agreed services for.

In the event that you must withdraw from a Project less than 48 hours before the start date (“Late Withdrawal”) you must withdraw from the Project through the Platform at the earliest opportunity. Late Withdrawal will result in an automatic penalty charge equal to any reasonable loss incurred by Coalition or the Client as a result of Late Withdrawal. If Late Withdrawal is due to unforeseen circumstances (such as illness, emergency or travel disruption) you may write to us at info@coalition.live, using “Cancellation [YOUR NAME]” as the subject, setting out details of the circumstances. We may request further information or documentation to evidence any claimed unforeseen circumstances. If we believe, in our sole discretion, that the Late Withdrawal was unavoidable we will waive any penalty charges.

Freelancers who withdraw from Projects on more than one occasion may, in our sole discretion, be blocked from our Platforms.

18. FREELANCER PAYMENT

Coalition will collect payment from the Clients on each Freelancer’s behalf. Payment will be made to Freelancers 30-37 days from the last day of the Project into each Freelancers’ nominated bank account.

We reserve the right to deduct any sums owed by a Freelancer to Coalition or a Client from any payments due to a Freelancer.

Freelancers are not permitted to take payment from Clients directly and must direct any payment for Freelancer services to Coalition for processing.

How payments work:

  1. Every Monday at 6am Coalition will produce the freelancer invoices from works completed the previous week.
  2. All freelancer invoices generated on the Monday will be scheduled for payment 23 days from the invoice date.
  3. On the scheduled payment date, Coalition will submit your payment to our payment provider Stripe.
  4. Stripe pays the payments directly into the nominated bank account within 7 days this can be sooner.

19. FREELANCER OBLIGATIONS

By accessing and using Coalition’s Services you warrant and agree that:

  • You are over the age of 16;
  • You are permitted to provide the services you offer through our Platforms to the relevant Client;
  • You will not use our Platforms or Services in any manner which is illegal, in breach of any applicable laws or regulations or infringes the rights of any third party;
  • You will not use our Platforms or Services in any manner which is harmful, offensive or discriminatory;
  • The information you provide to us and to Clients is true and accurate;
  • You will not act fraudulently misrepresent yourself or any information you provide to us or to Clients. You will not use our Platforms or Services to impersonate another person;
  • You will not hold yourself out as endorsed, approved or preferred by Coalition;
  • You will provide your services to Clients in a professional and reliable manner;
  • You will only use our Platforms or Services to provide your own services and not those of any other party, business or organisation; and
  • You will not use our Platforms or Services for unsolicited marketing or promotional activities.

Client Terms

20. CLIENT ACCOUNT

To search for Freelancers a Client must create an account and provide the requested information about your organisation.

Clients must not register more than one principle account, however, multiple representatives of a Client may have their own sub-accounts connected to the Client’s principle account.

We offer two plans for Clients to make use of our Services:

Enterprise
For an annual fee, this plan gives Clients access to connect with Freelancers for any Project. The annual fee will be clearly indicated on our Platform.

Standard
This plan gives Clients access to connect with all Freelancers on payment of a fee payable for each Project.

Access to our Enterprise plan is provided on a recurring annual subscription basis, payable in twelve monthly instalments. Subscriptions will automatically renew at the end of each subscription period unless you cancel the subscription by giving us one calendar months’ notice by email to finance@coalition.live. The cancellation will take effect the day after the last day of your current subscription period – it is not possible to terminate a subscription part way through a subscription period.

In the event any payment of a subscription fails we may suspend access to our Services until any outstanding charges have been paid in full.

The price of our subscriptions are advertised on our Platforms. We may change the subscription charge or features at any time. If we do so, we will send you an email a reasonable time in advance. The change will take effect from the next subscription period following the date of the change and you will be deemed to accept the new terms if you do not unsubscribe.

Payment will be processed by the third party provider, Stripe. Clients acknowledge that separate terms will apply to any payment processing and collection of information by Stripe.

21. BOOKING FREELANCERS FOR PROJECTS

In order to connect with Freelancers, Clients must first create a job including the type of Project, fee offered, location, duration and date of the Project (“Job Post”) as well as a specification of the requirements of Freelancers to include the number, requisite skills and expected tasks.

Once a Job Post is created, we will provide a quote for the requested Freelancers including our agency management fee (“Freelancer Fee”). The Client may then choose to accept, decline or save the Freelancer Quote. Once the quote is accepted:

  • Clients on a Standard plan will be required to make immediate payment of the Freelancer Fee before the Project will go live;
  • Clients on an Enterprise plan will become liable for payment of the Freelancer Fee and the Project will go live within 2 hours. The Freelancer Fee will be invoiced on the commencement date of the Project, to be settled within 30 days of the date of the invoice.

Clients may then offer jobs to Freelancers through the talent directory. The Client’s selected Freelancers will then be invited to accept or reject a job offer. Freelancers will also be able to apply to jobs directly and the Client may accept or reject a job application.

Clients agree that they engage Freelancers directly and indemnify Coalition against all liability arising from your engagement of a Freelancer, including income tax, National Insurance or other employer liability.

22. CLIENT OBLIGATIONS

By accessing and using Coalition’s Services you warrant and agree that:

  • You are authorised to engage the services of Freelancers for each Project;
  • You will not use our Platforms or Services in any manner which is illegal, in breach of any applicable laws or regulations or infringes the rights of any third party;
  • You will not use our Platforms or Services in any manner which is harmful, offensive or discriminatory;
  • The information you provide to us and to Freelancers is true and accurate;
  • You will not act fraudulently or misrepresent yourself or any information you provide to us or to Freelancers. You will not use our Platforms or Services to impersonate another party or organisation;
  • You will not hold yourself out as endorsed, approved or preferred by Coalition;
  • You will engage the services of Freelancers in a professional and reliable manner; and
  • You will not use our Platforms or Services for unsolicited marketing or promotional activities.

23. IF YOU NEED TO CANCEL A PROJECT OR A FREELANCER

Once a Client has accepted a job application from a Freelancer or has had a job offer accepted by a Freelancer, the Client is deemed to have engaged that Freelancer. At this stage, penalties may be incurred if a Client cancels the Project or withdraws the job offer (see below).

In the event that the Client deems that a Freelancer is not suitable for a job (for example, due to availability, inadequate inexperience or qualifications) the Client may within 48 hours of a Freelancer accepting a job offer from a Client or a Client accepting a job application from a Freelancer (as applicable) withdraw the job offer from that Freelancer, without penalty. This does not apply to cancelling the Project or Job Post and the below penalties will apply.

Projects may be cancelled through the Platforms. We will refund the Freelancer Fee paid in respect of the Project after deduction of the below cancellation charges. These charges go towards compensating the Freelancer and our administration costs.

Time between cancellation and the first day of a Project Cancellation Charge
More than 2 weeks £15
More than 1 week and less than 2 weeks 50% of Freelancer Fee
More than 2 days and less than 1 week 75% of Freelancer Fee
Less than 2 days (48 hours) 100% of Freelancer Fee

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